Shipping & Returns Policy

Shipping Policy

Where do you ship?

What are your shipping methods and how long do they take?

Do you ship with USPS internationally? How does it work? 

Why am I being charged additional taxes or fees at checkout?

Do you offer free shipping?

Will holiday closures impact shipping times?

Where is my order? Where can I find tracking information?

Do you offer gift wrapping or boxes?

Returns Policy

What is the UNDP Shop return policy?

Do you offer free returns?

Do you also offer exchanges?

How can I start an exchange?

What if my order arrives damaged, incorrect, or is missing an item? 

My package was lost or stolen. What should I do?