UNDP & UN Orders FAQs page

UNDP & UN Staff Orders

Whether you are shopping for gifts for friends and family, planning your next event, or considering making a purchase of SDG-themed items for your country office, explore our FAQs below to find answers to your questions. Get started on your bulk order by filling the form here.

General Questions

I work for UNDP and want to order official UNDP and/or SDGs merchandise for my UNDP country office, team, bureau. How should I proceed?

What are the payment and shipping options for bulk orders placed by a UNDP office?

I work for UNDP, should I place my personal order online through the UNDP Shop?

Is there a discount for UNDP personnel?

Can I have my order shipped via pouch?

I work for a United Nations agency, how can I buy from the UNDP Shop?

Payment, Shipping & Duties

How do I pay for an order placed for a UNDP Country Office, Team, or Bureau? 

Do orders for UNDP and/or UN Country Offices, Teams, or Bureaux qualify for a customs waiver? 

Which documents will UNDP Shop provide to support a customs waiver request?