FAQs

Order Placement

Can I edit/cancel my order, or change my shipping address?

In what currency are your prices?

How can I pay?

Shipping

Where do you ship?

What are your shipping methods and how long do they take?

Where is my order? Where can I find tracking information?

Corporate Gifts & Bulk Orders

How do I place a corporate gift order?

What qualifies as a bulk order?

What kind of customization do you offer?

Customs and Duties

Are duties and taxes included on orders placed and upon return?

Returns and Exchanges

How do I start my return?

What if my order arrives damaged, incorrect, or is missing an item?

COVID-19 Response

Will orders be affected by COVID-19?