Customs and Duties

Are duties and taxes included on orders placed and upon return? 

All necessary duties and taxes are collected after the time of purchase, and before delivery takes place.  Duties and taxes are determined by each product’s origin, material composition, use and final destination.  

Should you need to complete a return, the handling fees, duties and taxes are non-refundable through UNDP Shop. 

Customers who access and use the website from outside the United States are responsible for complying with their local laws and regulations. When you place an order and select a shipping address outside of the United States, you or your designated consignee are the Importer of Record and as such are authorizing UNDP Shop to import the goods to your destination country on your behalf. Furthermore, you agree that UNDP Shop may delegate the obligation to import the goods on your behalf to a subcontractor (e.g. customs broker). UNDP Shop does not calculate and collect the applicable duties and taxes or any other additional fees at checkout.  Ultimately, you or your designated consignee as Importer of Record are responsible to pay the applicable duties & taxes and any other import fees to your local customs authorities. 

Find up-to-date information about duties and taxes in the dedicated section of our FAQs.